Agents
My agent isn't responding
My agent isn't responding
When you use an agent for the first time, its workspace needs to provision. This can take a moment. Wait 10-15 seconds and try sending your message again. If the issue persists, try refreshing the page and starting a new session.
I can't delete my agent
I can't delete my agent
The default agent cannot be deleted. If you want to reset it, edit the system prompt in Settings and delete any sessions you no longer need. You can delete any other agent from its settings page.
Skills
My new skill doesn't appear
My new skill doesn't appear
Skills are not available in the session where they’re created. Start a new chat session and the agent will pick up the skill. If it still doesn’t appear, check that the SKILL.md file was saved correctly in the
skills/ directory.My skill isn't triggering
My skill isn't triggering
The agent uses the skill’s description to decide when to activate it. Open the SKILL.md file and make sure the description clearly matches the types of queries where you want the skill to trigger. Be specific about the trigger conditions and try rephrasing your query to align with the skill’s defined purpose.
Scheduling
My scheduled task was paused
My scheduled task was paused
Tasks auto-pause after 3 consecutive failures to prevent wasting credits. To fix this, review your prompt for issues — overly broad queries or references to unavailable data are common causes. Check that your delivery channels are still connected, then resume the task from your schedule settings.
My task isn't running at the expected time
My task isn't running at the expected time
Verify the timezone setting on your schedule matches your local timezone. A task set to run at 9:00 AM in UTC will run at a different time than 9:00 AM in your timezone. Open the schedule and confirm the timezone is correct.
Telegram
My bot isn't receiving messages
My bot isn't receiving messages
Check two things: first, confirm the webhook is active in your Telegram channel settings. Second, verify that the sender is included in the allowed users list. Only users explicitly added to the allow list can interact with the bot.
Messages are getting cut off
Messages are getting cut off
Long responses are automatically chunked into multiple Telegram messages due to platform character limits. This is normal behavior. All content is delivered — it may arrive as 2-3 sequential messages rather than one.
Credits
I ran out of credits
I ran out of credits
Each research query and each scheduled task execution consumes 1 credit. When your balance hits zero, you can still browse existing sessions and feeds, but you won’t be able to run new queries. Visit Settings to upgrade your plan or wait for your credits to renew at the start of your next billing cycle.